How queue system works?
1. Scan QR code using customer's phone
2. Fill up information
3. Get Queue No
System will generate for your customer a queue number.
4. Notify by SMS
Your customers will receive a sms on their queue number. They can check the status of their queue as well.Queue system features
QR Code scanning to join queue
Receive SMS with queue number allocation with web tracking (own checking)
Backend System for queue management
Inform customer when table is ready (optional)
Mechanism to prevent phantom queue
Online Menu. Your customers can view your menu while wating
Reporting (Total Queue, No Show, Average Wait Time)
Online system (no additional software or hardware to install)
A plan that works for you
QR Queue System
Up to 3 stores
SMS update when table is ready
Reporting
Frequently asked questions
1. Can I set active session?
Yes you can. You can set queue to start at 11am - 2pm, 6pm - 8pm. You may also set as 1 session, 11am - 8pm.
2. What software or hardware is required?
For backend queue checking, you can use any hardware with internet connection such as tablet or mobile phone.
3. How to prevent phantom queue?
You can update the Pin daily to prevent phantom queue. In the backend, you can blacklist mobile numbers that is frequently a no show.
3. I have many stores. Can I use it?
Yes, you can. Our system can support mutliple stores.
Got a question?
Email us at
sales@onewaysms.com.myLocate us at
Web 123 Sdn BhdB-18-13, Tower B, Complex Atria Damansara, Jalan SS 22/23, Damansara Jaya, 47400 Petaling Jaya, Selangor, Malaysia.
